keyboard_tab Contratti digitali 2019/0770 EN
BG CS DA DE EL EN ES ET FI FR GA HR HU IT LV LT MT NL PL PT RO SK SL SV print pdf
- consumer 7
- reimbursement 5
- trader 5
- shall 3
- the 2
- contract 2
- reduction 2
- price 2
- article 2
- means 2
- fees 1
- unless 1
- using 1
- same 1
- payment 1
- used 1
- digital_content 1
- digital_service 1
- agrees 1
- expressly 1
- result 1
- otherwise 1
- provided 1
- does 1
- impose 1
- incur 1
- such 1
- carry 1
- informed 1
- terminate 1
- undue 1
- limits 1
- any 1
- owed 1
- pursuant 1
- termination 1
- carried 1
- without 1
- delay 1
- right 1
- event 1
- within 1
- days 1
- date 1
- which 1
- time 1
- decision 1
- invoke 1
- respect 1
Article 18
Time limits and means of reimbursement by the trader
1. any reimbursement that is owed to the consumer by the trader, pursuant to Article 14(4) and (5) or 16(1), due to a price reduction or termination of the contract shall be carried out without undue delay and, in any event, within 14 days of the date on which the trader is informed of the consumer's decision to invoke the consumer's right for a price reduction or to terminate the contract.
2. The trader shall carry out the reimbursement using the same means of payment as the consumer used to pay for the digital_content or digital_service, unless the consumer expressly agrees otherwise, and provided that the consumer does not incur any fees as a result of such reimbursement.
3. The trader shall not impose any fee on the consumer in respect of the reimbursement.
whereas